Google Shopping Rating Over 2 million customers since 2013 $3.99 Worldwide Delivery Free delivery order over $30+
We want you to be happy with your purchase. If you're not satisfied with your item or it’s defective, we will gladly accept returns in accordance with the policy below.
Our return process is simple—no long forms to fill out. Just let us know what’s wrong, and we’ll email you a return label.
If your item is defective, you must inform us within 30 days of delivery.
If your item becomes defective after this period, please inform us as soon as possible.
In cases where an item is defective or becomes defective, we will offer either a full refund or a replacement.
In most cases, you will not need to return the defective item.
If the item is no longer available, we will issue a full refund instead of a replacement.
If you no longer want your item(s), you must inform us within 30 days of delivery.
Returns will only be accepted if the item is in new and unused condition.
You are responsible for return shipping costs unless we are at fault.
Refunds will be processed once the returned item has been received and inspected.
Your return may be declined if:
The item shows signs of use (e.g., fingerprints, dirt, or other marks).
The item has not been properly cared for or was poorly packaged for return.
The original retail packaging is missing.
Accessories are missing or have been used.
If we determine that an item is not in a resellable condition, it may be disposed of at our discretion, and no refund will be issued.
Some items cannot be returned due to hygiene or data security (GDPR) reasons, including:
Face masks (hygiene reasons)
Memory cards or other digital storage devices (data security reasons)
Before returning any item, you must contact us first to receive a return label or return code.
If a return is sent without a label or return code, we will be unable to identify it, and a refund will not be processed.
All returns must be made within the timeframes specified above. Returns outside of this period may be rejected.
Refunds will be processed within 7-10 days of receiving the returned item.
If a return is not required, the refund will be issued within 7-10 days of approval.
Business-to-business (B2B) orders do not qualify for returns unless otherwise stated in the contract.
Note: If the country of delivery has laws that override our 30-day return policy, the local regulations will apply.